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Check out our new SIDES tab for side item purchases!


811 will be closed 12/22/2023, 12/25/2023, 1/1/2024, for the holidays.

Before you shop

In order to purchase something you must first select someone from the facility.  Click below to search for your friend or family member.

Inmate Search








811 Market Place Privacy Policy

By visiting this site, you are agreeing to accept the terms of this policy. 811 Marketplace cares about your privacy and wants you to be fully informed of how your personal information will be stored and used.



811 Marketplace collects information you give us when conducting transactions on this site. The personally identifiable information that you provide to us will include but not be limited to your name, address, phone number, email address, and shipping and billing information as well as the name, number, and pertinent information about the inmate for whom you are ordering.



811 Marketplace also reserves the right to collect other information about the transaction, like user-specific information including what site you clicked here from, what pages you accessed while on our site, and what site you went to next. We also have access to computer-specific information like your Internet Protocol (IP) address, domain name and host from your access point, and other connection information like your browser type and operating system. We use “cookies” to track your experience on our site, during one session and over time. Cookies allow us to customize the 811 Marketplace experience for visitors to provide better service.


We do not sell or rent the information we collect; we use it strictly to better serve our customers. We use it for processing and delivery purposes, and we may also use it to contact you with special offers or to notify you of opportunities or programs of the Norfolk Sheriff’s Office.



811 Marketplace occasionally employs third parties to perform certain business functions on its behalf. We share information with them in order for them to be able to do what we’ve asked of them, but they are not authorized to use any personal information collected for any purpose other than to carry out the business functions we require of them. We may also occasionally send email offers or notices to users about events, promotions, activities, or opportunities and may have to provide email information to third party product providers to facilitate a user’s order request. You may opt out of this service.

We may divulge information when required by law or when deemed necessary to protect the rights or safety of site users, our employees, or our property. This includes exchanging information for investigations into or prevention of fraud or illegal activity.


Our site is protected with up-to-date encryption software for security of your personal information against unauthorized disclosure or use, but we cannot guarantee that our measures cannot be defeated by third parties.



This policy will change from time to time, at our sole discretion. Any changes will be posted in this privacy statement; please check back here each time you visit our site to check for changes, material or otherwise.



If you have questions about this privacy policy or your dealings on this site, you may contact the Norfolk Sheriff’s Office and ask for the person in charge of 811 Marketplace.